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Account details you provide directly (name, email, saved pets), order and booking history, and basic usage data (pages viewed, features used) to keep the product working well.
To fulfill orders and bookings, personalize recommendations, send service updates you've opted into, and improve the product. We don't sell your data to third parties.
Account data is encrypted in transit and at rest. Access is limited to the systems and people who need it to operate the service.
You can view and update your saved information from your dashboard at any time, opt out of marketing emails, and request account deletion by contacting us.
We use essential cookies to keep you signed in and remember cart/wishlist state, and lightweight analytics cookies to understand how the site is used.
Questions about this policy can be sent through the contact page — we read every message.